The Modern way to work. Cloud.
Enable swift collaboration alongside powerful customer service features.
Work from an environment that suits you
Cloud communications allow you to work in any environment. As it only requires a handset and an internet connection, your solution can work alongside you in a location of your choice. This enables teams to adopt more agile working practices with ease. The simple feature-set combined with high-quality audio make these systems stand out.
A Platform for Collaboration
The accessibility of Cloud phone systems make them ideal for teamwork. Work on your system from the office or at home without losing any of the functionality. All you need is an internet connection and your phone system to create a standout call experience.
Send a Clear Message to your Customers
Our product portfolio includes bespoke on hold music that allow you to seize every opportunity for communication.
Auto Attendant greets and directs effectively with news you need every caller to hear; Out-of-Hours delivers alternative contact details or updated operating times; and Business Voicemail extends this communicative professionalism to a mobile, cell or landline. Plus, any time a caller spends waiting on the line introduces another way to deliver a message.
Discover Unified Communications
Unified Communications gives your team a new UC services give your team a new way to work. By letting you know which of your colleagues are available to collaborate at any time, you can take the guesswork out of your communications. An easy to use interface and useful statistics mean that your team will never miss a call again.
The Benefits.
Space Efficient
Perfect for teams who do not have room for server cabinets or expensive hardware. Cloud systems offer businesses maximum portability whilst still providing the features they need.
Cost-effective
Instead of large initial expenses and costly installations, cloud systems provide a more versatile purchasing experience. With a Cloud service you only pay for the licenses you need.
Integrations
Your Cloud service can be accessed on a variety of devices and work with the systems your business already uses. Even your customer databases and calendars can work alongside the cloud.
Productivity
When you need to work with your cloud system, you can do so anywhere. From the device of your choice to your choice of working environment, the option is open to you.
Cloud
Features.
Unified Comms
Keep calls, video conferences, instant messaging and more all in one place.
Call Analytics
Gain new insight into your most important business processes
Apps for all
Work on a device of your choice to maximise efficiency
Remote working
Enable flexible working for your team
We have dealt with TC Solutions for over 10 years now. We commend them for their attitude to their clients, their customer service is exemplary, nothing is ever too much trouble and they always go out of their way to help, even for the silliest of requests.
I would like to thank your company personnel at the customer services division for their excellent support. TC Solutions provided timely and helpful advice by managing our mobile contract, saving us a lot of time and energy, proactive upon renewal time and quick to solve any issues.
We have used Totally Converged for the business mobiles at Sugar Hut for the last 4 years. All the staff are so happy to help and they have always managed to offer us the best deals and offer advice whenever we need it. Very happy with their services.